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The Student Outreach System, powered by , offers a way for community members to identify students in need of support – whether academic, personal or financial. If you are concerned about a Carthage student’s well-being, the Center for Student Success is here to help. We coordinate a campus-wide response to ensure every student gets the help they need in a timely manner. 

Faculty & Staff

Share your concern with us via the Student Outreach System, powered by Workday. You can access Workday SOS directly through . Once your submission is received, a small team of Carthage employees best positioned to facilitate outreach to the student will be assembled. To preserve the student’s confidentiality to the best of our ability, you will receive a short notice when the issue is resolved. Please note: You will need to be logged into Workday with your Carthage username and password to submit an SOS alert.

However, if a student is in immediate danger or a threat to others, it is imperative that you call the Office of Public Safety at 262-551-5911 or dial 911 rather than utilizing the Student Outreach System. Similarly, Title IX disclosures should be reported to a Title IX coordinator, and students experiencing suicidal ideation should be referred to the Health and Counseling Center. Please do not use the Student Outreach System for emergencies.

Parents & Families

Parents and families may choose to consult with staff in the Center for Student Success when there is a concern. You can reach us at 262-551-5800 or email studentsuccess@carthage.edu. We are happy to share information with you about Carthage policies and procedures, on- and off-campus resources, and programming specific to our office.

Please note: Student records are protected by the Family Education Rights and Privacy Act of 1974. We will not be able to discuss grades, schedules, majors, and/or other student-specific details with you if your student has not granted a FERPA release for you to access their records.